TinyVerses

Terms of Service

Effective Date: December 24, 2025

Last Updated: December 24, 2025

Introduction

Welcome to TinyVerses (https://www.tinyverses.com). TinyVerses is a service provided by Xuzhou Era Origin Network Technology Co., Ltd. ("we," "us," or "our"), a company registered in China. We are building the next generation of client-side AI for games. We believe in transparency, fair pricing, and respecting your ownership. These Terms of Service ("Terms") govern your use of our website and our customized AI training services.

1. The "Pay-for-Results" Promise

In Plain English:

You don't pay for promises; you pay for delivered value. We break projects into milestones. You only pay when a milestone is finished and accepted by you.

1.1 Milestone-Based Engagement

Our services are structured around specific Milestones (e.g., "Data Preparation," "Alpha Training," "Final Delivery") defined in your Quote or Statement of Work (SOW).

1.2 Acceptance Criteria

Each Milestone includes agreed-upon Acceptance Criteria. Upon delivery, you will have a defined review period (typically 5-10 business days) to test the deliverable against these criteria.

1.3 Payment Obligation

Payment for a Milestone is due only upon your formal acceptance of that Milestone.

2. Refund & Cancellation Policy

In Plain English:

Final Payments: Because you approve the work before you pay, all final milestone payments are non-refundable.
Deposits: If we require a deposit to start, it is fully refundable if we fail to deliver. If you simply change your mind before work starts, we also refund it.

2.1 Non-Refundable Final Payments

You acknowledge that our service operates on a "Verify, then Pay" basis. Once you have formally accepted a Milestone Deliverable and released the final payment for that Milestone, that payment is non-refundable. Acceptance of the deliverable constitutes your satisfaction with the quality and functionality of the work.

2.2 Refund of Deposits (If Applicable)

In cases where a "Good Faith Deposit" or "Retainer" is required to commence work:

  • Performance Refund: If TinyVerses fails to meet the Acceptance Criteria after exhausting the Revision Process (as defined in Section 3), 100% of your deposit will be refunded within 10 business days.
  • Cancellation Before Work: If you cancel the project before any data processing or training has commenced, 100% of your deposit will be refunded.
  • Termination for Convenience: If you choose to terminate the project mid-way without a failure on our part (e.g., change of business strategy), TinyVerses reserves the right to retain a portion of the deposit to cover server costs already incurred, up to the full amount of the deposit.

2.3 How to Request a Refund

To request a refund for a deposit, please contact support@tinyverses.com with your project ID. Refunds are processed to the original method of payment.

3. Revision & Life-cycle Support

In Plain English:

During Development: We upgrade the model up to 3 times for free until it's perfect. If we still can't make you happy, you can walk away without paying.
After Delivery: We give you 3 free "Content Upgrades" to add new DLC/Lore to your model.

3.1 Development Phase: 3 Complimentary Revisions

To ensure the custom model aligns with your narrative vision, TinyVerses provides up to three (3) rounds of complimentary revisions for each Milestone deliverable before final acceptance. These are intended to fine-tune the model's tone, knowledge accuracy, or behavioral logic.

3.2 The "No-Risk" Exit

If, after the three complimentary revision rounds, the deliverable still fails to meet the Acceptance Criteria:

  • Option A: You may request further paid revisions (capped at 30% of the milestone fee).
  • Option B: You may choose to terminate the engagement immediately without financial penalty for that specific unaccepted Milestone.

3.3 Post-Delivery Phase: 3 Free Content Upgrades

After the final model is delivered and paid for, TinyVerses provides three (3) distinct opportunities to micro-tune the model with new data at no extra cost. This is designed to support your game's updates (e.g., new DLCs, expanded lore, or quest lines).

4. Ownership & Licensing

In Plain English:

You own your story data. We own our training tech. Once you pay, the model file is yours to use in your game projects forever. You can sell your game or company with the model included, but you cannot resell the model itself as a standalone product.

4.1 Data Ownership

  • Your Data: You retain 100% ownership of all "Input Data" (scripts, lore, characters) you provide. We claim no rights to your narrative IP.
  • Our Tech: TinyVerses retains all rights to our underlying training methodologies, algorithms, and base model architectures.

4.2 Model Transfer

Upon full payment of the applicable fees, ownership of the specific Model Weights File (the "Custom Model") is transferred to you, subject to the license conditions below.

4.3 The License Grant

We grant you a Perpetual, Worldwide, Royalty-Free License to use the Custom Model. This license allows you to:

  • Integrate: Embed the model into the "Authorized Project" (the specific game title defined in the Work Order) and its direct derivatives (sequels, DLCs, remakes, ports).
  • Deploy: Distribute the model as an integrated part of your game on any platform (PC, Console, Mobile, VR/AR, etc.).
  • Modify: Fine-tune, quantize, or adapt the model for technical optimization.

4.4 Transferability (Business Flexibility)

You MAY transfer this license and the Custom Model to a third party ONLY in connection with the sale, merger, or transfer of the "Authorized Project" or your entire business. (e.g., If Publisher B buys your game studio, the AI model goes with them).

4.5 Restrictions (Anti-Scalping)

To protect the integrity of our service, you MAY NOT:

  • Resell Standalone: Sell, license, or distribute the Custom Model as a standalone asset (e.g., on asset stores) separate from the Authorized Project.
  • SaaS: Offer access to the Custom Model as a standalone API or service to third parties.

5. Privacy & Data Security

In Plain English:

We are privacy minimalists. We don't track you with ads. We only use one cookie to keep you logged in. Most importantly, we never touch your players' data.

5.1 Minimalist Cookie Policy

We respect your digital footprint.

  • Auth Token Only: We use a single, secure cookie (or local storage object) solely to store your Authentication Token (auth_token).
  • Purpose: This allows you to remain securely logged into your dashboard without re-entering your password.
  • No Tracking: We do NOT use cookies for advertising, retargeting, or third-party behavioral tracking.

5.2 The "Offline" Architecture (Player Privacy)

  • Air-Gapped Models: The AI models we deliver are designed to run locally on the end-user's device.
  • No Data Collection: TinyVerses does not collect, store, transmit, or process any conversation data, gameplay metrics, or personal information from the End-Users (Players) of your games. You retain full control over your players' data privacy.

5.3 Confidentiality

We agree to hold your Input Data and unreleased game content in strict confidence. We will not share your narrative assets with any third parties or use them to train models for other clients.

6. Limitation of Liability

In Plain English:

AI can be unpredictable. We guarantee the model works technically, but we can't guarantee it won't ever say something weird. You are responsible for the content it generates in your game.

6.1 Limited Warranty

We guarantee that the Custom Model will functionally operate in accordance with the technical specifications agreed upon in the Statement of Work.

6.2 "As-Is" Disclaimer

Except for the warranty in 6.1, the Model is provided "AS IS." You acknowledge that AI-generated content is probabilistic and unpredictable. TinyVerses is not responsible for the accuracy, appropriateness, or legality of the specific dialogue generated by the Model during gameplay.

6.3 Liability Cap

To the maximum extent permitted by law, our total cumulative liability shall not exceed the total amount of fees actually paid by you to us for the specific Service giving rise to the claim.

7. General Provisions

7.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Singapore.

7.2 Contact

For any questions regarding these Terms, please contact us at: support@tinyverses.com