Welcome to TinyVerses (https://www.tinyverses.com). TinyVerses is a service provided by Xuzhou Era Origin Network Technology Co., Ltd. ("we," "us," or "our"), a company registered in China. We are building the next generation of client-side AI for games. We believe in transparency, fair pricing, and respecting your ownership. These Terms of Service ("Terms") govern your use of our website and our customized AI training services.
You don't pay for promises; you pay for delivered value. We break projects into milestones. You only pay when a milestone is finished and accepted by you.
Our services are structured around specific Milestones (e.g., "Data Preparation," "Alpha Training," "Final Delivery") defined in your Quote or Statement of Work (SOW).
Each Milestone includes agreed-upon Acceptance Criteria. Upon delivery, you will have a defined review period (typically 5-10 business days) to test the deliverable against these criteria.
Payment for a Milestone is due only upon your formal acceptance of that Milestone.
Final Payments: Because you approve the work before you pay, all final milestone payments are non-refundable.
Deposits: If we require a deposit to start, it is fully refundable if we fail to deliver. If you simply change your mind before work starts, we also refund it.
You acknowledge that our service operates on a "Verify, then Pay" basis. Once you have formally accepted a Milestone Deliverable and released the final payment for that Milestone, that payment is non-refundable. Acceptance of the deliverable constitutes your satisfaction with the quality and functionality of the work.
In cases where a "Good Faith Deposit" or "Retainer" is required to commence work:
To request a refund for a deposit, please contact support@tinyverses.com with your project ID. Refunds are processed to the original method of payment.
During Development: We upgrade the model up to 3 times for free until it's perfect. If we still can't make you happy, you can walk away without paying.
After Delivery: We give you 3 free "Content Upgrades" to add new DLC/Lore to your model.
To ensure the custom model aligns with your narrative vision, TinyVerses provides up to three (3) rounds of complimentary revisions for each Milestone deliverable before final acceptance. These are intended to fine-tune the model's tone, knowledge accuracy, or behavioral logic.
If, after the three complimentary revision rounds, the deliverable still fails to meet the Acceptance Criteria:
After the final model is delivered and paid for, TinyVerses provides three (3) distinct opportunities to micro-tune the model with new data at no extra cost. This is designed to support your game's updates (e.g., new DLCs, expanded lore, or quest lines).
You own your story data. We own our training tech. Once you pay, the model file is yours to use in your game projects forever. You can sell your game or company with the model included, but you cannot resell the model itself as a standalone product.
Upon full payment of the applicable fees, ownership of the specific Model Weights File (the "Custom Model") is transferred to you, subject to the license conditions below.
We grant you a Perpetual, Worldwide, Royalty-Free License to use the Custom Model. This license allows you to:
You MAY transfer this license and the Custom Model to a third party ONLY in connection with the sale, merger, or transfer of the "Authorized Project" or your entire business. (e.g., If Publisher B buys your game studio, the AI model goes with them).
To protect the integrity of our service, you MAY NOT:
We are privacy minimalists. We don't track you with ads. We only use one cookie to keep you logged in. Most importantly, we never touch your players' data.
We respect your digital footprint.
We agree to hold your Input Data and unreleased game content in strict confidence. We will not share your narrative assets with any third parties or use them to train models for other clients.
AI can be unpredictable. We guarantee the model works technically, but we can't guarantee it won't ever say something weird. You are responsible for the content it generates in your game.
We guarantee that the Custom Model will functionally operate in accordance with the technical specifications agreed upon in the Statement of Work.
Except for the warranty in 6.1, the Model is provided "AS IS." You acknowledge that AI-generated content is probabilistic and unpredictable. TinyVerses is not responsible for the accuracy, appropriateness, or legality of the specific dialogue generated by the Model during gameplay.
To the maximum extent permitted by law, our total cumulative liability shall not exceed the total amount of fees actually paid by you to us for the specific Service giving rise to the claim.
These Terms shall be governed by and construed in accordance with the laws of Singapore.
For any questions regarding these Terms, please contact us at: support@tinyverses.com